Eliq is a customer engagement specialist for energy utilities: we provide software to monitor electricity usage and demand patterns using machine learning.
Eliq is a customer engagement specialist for energy utilities: we provide software to monitor electricity usage and demand patterns using machine learning. The Software-as-a-Service takes information from smart metering, connected devices and weather analytics and interprets this to provide instant energy insights and promote efficiency, via an app in the phone or web. This provides simple, relevant information, earning high engagement scores by enabling energy customers to alter their usage to maintain comfort and minimise costs.
Energy utilities can use a customer insight dashboard and/or an API. They can learn the energy usage patterns of their customers, engage with them with real-time information, gain customer loyalty and increase the related Average Revenue per User.
Aimed to help households to better understand and reduce their energy consumption, the solution is provided as a white label application, enhancing the utility’s branding and building trust toward its customers.